Mac Support

 

WE DON’T SEND YOUR MACHINE AWAY

At CTS we like to keep the service personal, as our workshop is here on site in Newquay you can meet our engineers so you know who will be working on your machine. We understand that being without your machine can sometimes be distressing so we will do our best to turnaround the repair as quickly as possible. All machines are cleaned and dust removed when they come for repair. There is no extra charge for this (its all part of the service).

 Mac Services

     Hardware Software
    Logic Board Exchange  OS Install 
    Memory Replacement  Software Upgrade
    Memory Upgrades Data Transfer
    HDD SSD Replacement  Virus and Malware Removal 
    Battery Replacement  Remote Support 
    Power Issues And more...
    Power Adapter Issues
    Mac Cleaning

     

     Services Offered 

    IN WARRANTY

    OUT OF WARRANTY

    Being an Apple authorised service provider gives us access to Apple parts and our certified engineers can fix your products under Apples world wide warranty (AppleCare). We can fix your out of warranty apple products please have a look at our price list or call us on 01637 878318.

    CALL OUTS

    Our on the road engineers cover the whole of Cornwall. We have the tools and utilitys to come on site to your home or business and service your apple equipment please call for a quote.

    SOFTWARE

    Its not only hardware, we also have a vast knowledge of the apple software range - give us a call on 01637 878318

    Price List 2020

     Mac Diagnostics £60.00
    Mac Software Issue £35.00
    Mac Data Transfer £30.00
    New Mac Setup £25.00
    Mac Data Recovery* £50.00
    Mac Consumer Law £60.00
    Mac Service £50.00
    Mac Express Service* £60.00

     

    *Mac Data Recovery - We will attempt to recover data on non mechanical drive fails. We partner with the leading experts if data recovery and have other service options available.

    *Mac Express Service - Payment in addition to other expenses incurred. Express service means you jump the queue, your machine will be repaired as quickly as possible. Part availability may delay the repair. 

     

    Apple Premium Service Provider

    Apple Premium Service Providers are Apple Authorized Service Providers who are recognized annually by Apple for consistently offering the highest levels of satisfaction and service excellence to our customers.

    We certify all Apple Authorized Service Providers to deliver service with the highest standards in the industry, so you get the same professionalism and quality of repair you’d expect from Apple.
    • They are trained by us, use genuine parts and honor Apple’s warranty.
    • They offer face-to-face technical support and hardware troubleshooting in your community.
    • They meet or exceed our service goals and must pass annual certification. We regularly audit metrics like repair time and customer satisfaction.

    Get in Contact below, or call 01637 878318